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Shipping Policy

Delivery:

- We are shipping all orders with our partners AramexDHLFedex & UPS

- You can track your order through our partners website or through our Tracking page.  

- Shipping charges are not included custom fees

- Expected delivery times 3-4 days after the shipment leaving the warehouse.

- Fulfillment needs 24 hours.

- For GCC countries if you choice to pay by Cash on delivery the fulfillment needs 2-3 days.

- COD service is available without any additional charge for Saudi Arabia, United Arab Emirates, Kuwait, Oman & Bahrain only.

- Your order will be shipped from Brazil directly or from nearest agent's warehouse to your country.

COVID-19 PREVENTION POLICY:

With the ongoing situation around COVID-19, we wanted to keep you updated.

These are uncertain times, but we are sure about one thing: putting the health and safety of our team and our customers at first are key.

We are doing everything we can to ensure the continued sanitization of all our products and facilities.

Our team is committed to staying healthy and helping our customers stay healthy, too.

We apologize for any delays in getting your order to you.

Production or shipping may be impacted by global issues beyond our control, and cause a bit of a wait.

We hope to maintain regular order shipments as best we can, and we appreciate your patience.

Stay home, stay safe!

Help

If you have any other questions and/or concerns you can contact us by email or WhatsApp.

Email: contact@metrobrazil.com

WhatsApp: +5511959405414